General Terms & Conditions

These terms and conditions form the basis on which you can visit this website and purchase Artwork from us. Please read them carefully as they contain important information.

 

This site is owned and operated by Kitty's World® of Unit 112416, PO Box 6945, London, W1A 6US. If you have any queries about these terms and conditions or if you have any comments or complaints, you can contact us on 07897 057 892 or info@kittys.world.

 

Our contract with you to sell Artwork 

1.1   When you submit an order on the Website, you make an offer to purchase the Artwork identified in that order. The buyer is the person identified in the order as the person making payment for the Artwork.  

 

1.2   We must receive payment for the whole of the price of the Artwork that you order before your order can be accepted. Once payment has been received by us we will confirm that your order has been accepted by sending you an email at the email address you provided in your order form. Our acceptance of your order brings into existence a legally binding contract between us.

 

1.3   If we are unable to accept your order for any reason, we will inform you by email at our earliest convenience. If we have received any money from you prior to acceptance of your order, this will be returned in full (less any transaction fees) at our earliest convenience.

 

The Artwork

2.1   The images of the Artwork on our website, social media platform or any written material are for illustrative purposes only.  Whilst we have made every effort to display colour and details accurately, minor differences may exist between these images and the Artwork, and you accept that the Artwork may differ slightly from the images you have seen.
 
2.2   Measurements provided by us are accurate to the best of our knowledge but there may be some small variance in paper sizing or framed sizing.
 
2.3   We are not responsible for any defects in the material and workmanship in relation to the Artwork where this arises (a) due to your failure to follow our written or verbal instructions as to the mounting, storage or use of the Artwork or (b) as a result of wilful damage, negligence or abnormal storage or display conditions.

 

Price

3.1   The price for the Artwork will be the price indicated on this website when you place an order except where this website states that the price is to be advised after we have agreed costs with those providing printing, framing or other services to us.  
 
3.2   Where the price is to be advised, we will notify you of the price by email and ask whether you wish to proceed. If you confirm your acceptance of the price, we will send you an invoice which must be paid in full before acceptance. Prices may be revised if payment is not received within 30 days of invoice.
 
3.3   You will be liable to pay any Value Added Tax at the prevailing rate.

 

Delivery

4.1   For some Artwork, the delivery cost to an address in the UK is set out on our website.  In all other cases (including all overseas deliveries) we will inform you of the cost by email after you have submitted your order.  
 
4.2   For deliveries outside the UK, you are liable for all taxes and duties which may be applicable to the sale and delivery of the Artwork to you.
 
4.3   We are required only to deliver the Artwork to the delivery address set out in the order.  If you wish to change the delivery address thereafter, a request must be made by email and may be agreed by us, at our discretion and subject to receipt of payment from you of any extra delivery related charges.  It is important that this address is accurate. Please be precise about where you would like the goods left if you are out when we deliver. We cannot accept any liability for any loss or damage to the goods once they have been delivered in accordance with your delivery instructions.
 
4.4   We (or the person arranging delivery) will inform you of the estimated delivery date by email or text message and the actual delivery date when this is known. We will aim to deliver the goods on the specified date, but this is not guaranteed. 
 
4.5   If the estimated delivery date is more than 30 days from the date you submit your order, we will ask you by email if you wish to cancel your order and we will not process your order if you do not confirm in writing that you wish to proceed. 
 
4.6   If the supply of the Artwork is delayed for any reason outside our control, we will inform you and we will take reasonable steps to reduce this delay.  We are not liable for delays outside our control.
 
4.7   If you do not receive goods ordered by you within 10 days of the estimated delivery date  (or,  60 days of the estimated delivery date in the case of overseas orders) we will have no liability to you unless you notify us by email of this problem within 14 days of the latest delivery date set out above.
 
4.8   If you receive Artwork which is damaged or defective, you must inform us within 14 days of delivery.  In these circumstances, our only obligation will be, at your option (a) to replace or repair the Artwork which is damaged or defective; or (b) to refund to you the amount paid by you for the Artwork in question in whatever way we choose.
 
4.9   The Artwork becomes your responsibility from the time it is delivered to you. You become the owner of the Artwork when you have received delivery and you have paid us all amounts due in respect of its purchase and delivery (including any applicable taxes and duties). Until that time, all legal and beneficial rights remain with us.

 

Cancellation Rights

5.1   You have the legal right to cancel your order within 14 days of receipt of the Artwork with the exception of any commissioned Artwork. You do not need to give us any reason for cancelling your contract nor will you have to pay any penalty. However, you will need to notify us by email before returning your goods if you wish to cancel your contract.
 
5.2   If you have received the Artwork before you cancel your contract then you must send the Artwork back to our contact address at your own cost and risk as soon as possible. If you cancel your contract but we have already processed the Artwork for delivery you must not unpack the Artwork when they are received by you and you must send the Artwork back to us at our contact address at your own cost and risk as soon as possible.
 
5.3   Once you have notified us by email that you are cancelling your contract, any sum debited to us from your credit card (less any delivery costs we have incurred) will be re-credited to your account within 30 days of receipt of that email PROVIDED THAT the Artwork in question is returned by you and received by us in the condition it was in when delivered to you. If you do not return the Artwork delivered to you, we are not required to give a refund; if you do not pay the costs of delivery to us, we will be entitled to deduct the direct costs of recovering the Artwork from the amount to be re-credited to you.
 
5.4   You will be re-credited for the costs incurred in returning faulty goods.
 
5.5   You do not have any other rights to cancel or terminate this contract, save for termination rights which cannot be excluded by English law.

 

Our termination rights

6.1   We reserve the right to terminate the contract between us if (a) those providing us with printing, framing or other services required in connection with your order inform us that they are not in position to provide those services; (b) we do not deliver to your area; (c) the Artwork you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers; or (d) you do not provide us with information we require in connection with the sale and supply of the Artwork within 7 days of our written request.
 
6.2.  If we cancel your contract, we will notify you by e-mail and will re-credit to your account any sum deducted by us from your credit card as soon as possible but in any event within 30 days of your order.

 

Limitation of liability 

7.1   Our maximum liability to you for breach of the contract (including any liability of those providing services to us in connection with the sale and supply of the Artwork) whether arising in contract, tort (including negligence), misrepresentation or otherwise, shall not exceed the purchase price of the Artwork, save to the extent that liability cannot be limited by English law.   We are not liable for any financial, indirect or consequential loss or damage, howsoever arising, even if foreseeable.
 
7.2   Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.

 

Resale of original Artwork

8.1   If you wish to make any original Artwork available for resale, you will inform us of details of the proposed sale and the price at which you are offering to sell it. Following sale, you will inform us of the name and contact address of the Buyer, subject to any obligations of confidentiality to which preclude disclosure of that information.

 

Overseas sales

9.1   You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase Artwork from our site. We make no representation and accept no liability in respect of the export or import of the Artwork you purchase.

 

Ownership of rights

10.1   All rights, including copyright, in this website are owned by or licensed to Kitty Bonsall and/or Kitty’s World and/or Kathryn Bonsall. Any use of this website or its contents, including copying or storing it or them in whole or part, is prohibited without our permission. You may not modify, distribute or repost anything on this website for any purpose.

 

Accuracy of content 

11.1   We have taken care in the preparation of the content of this website, in particular to describe the Artwork in a fair and informative manner but we make no representation as to the accuracy and completeness of the content.

 

Damage to your computer 

12.1   We try to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it will not cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website. We will not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.

 

OTHER IMPORTANT TERMS

Transfer

13.1   We may transfer our rights and obligations under the contract to another person.  We will inform you if this occurs.  You may only transfer your rights and obligations under the contract if we agree in writing.

 

Third parties

13.2   The contract is between us and you and no other person shall have any rights to enforce any of its terms.

 

Notices

13.3.  Unless otherwise expressly stated in these terms and conditions, all notices from you to us must be in writing and sent by email to info@kittys.world or by letter to our contact address at 3 Watts Yard, Sandwich, Kent, CT13 9BP.  The delivery address, email and telephone number you give us when you contact us will be the only details we are required to use unless you update these by email to the address shown above.  We may also contact you via a social media outlet which you have previously used to contact us in connection with the relevant offer. 

 

Changes to terms and conditions

13.4   We reserve the right to change these terms and conditions from time to time and you should look through them as often as possible.

 

Law, jurisdiction and language

13.5   This website, its content and any contract brought into being as a result of usage of this website are governed by and construed in accordance with English law. Parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English.

 

Invalidity

13.6   If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.

 

Delays in enforcement

13.7   If we delay in taking any steps in enforcing our rights against you in connection with the contract, supply or use of the Artwork, this will not constitute a waiver of any of our rights and we may take those steps at a later date. 

 

Privacy

13.8   You acknowledge and agree to be bound by the terms of our privacy policy.